Legal Services Today Limited

Privacy Notice

Last updated: 27 November, 2025

Welcome.

This notice explains how we collect, use, share, and protect your personal data when you visit our website or engage with our legal services. It sets out your rights under UK data protection laws, including:

UK GDPR
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

Who We Are

Legal Services Today Limited (“LST”, “we”, “us”) is a UK-based law firm regulated by the Solicitors Regulation Authority. We act as Data Controller for all personal data we handle.

What Personal Data We Collect

We may collect:

Contact & identity details: name, address, email, phone, date of birth
Case information: documents, claim details, health or vulnerability information
Financial data: bank account info, payment history, ATE insurance details
Technical data: IP address, browser type, cookies, usage logs

We collect these data when you give them to us directly, when you use our website, or from third parties like expert witnesses, insurers, or public bodies.

Information may be obtained from Credit Reference Agencies on your behalf. In particular we will obtain credit report information from Equifax Limited, TransUnion information group limited and Experian Limited on your behalf, via third party services such as Valifi Limited and Valid8 Limited;

How We Collect Your Data

Data is collected through:

Direct interactions (forms, emails, phone calls)
Website analytics and cookies
Third-party providers (e.g. funders, insurers, introducers)
Public records or regulatory bodies

Why We Collect Your Data & How We Use It

We use your data for:

Providing legal advice and handling claims
Abiding by legal obligations (e.g. Anti-Money Laundering checks)
Communicating case updates
Improving our services and website
Sending marketing updates only with your consent

(UK GDPR: Art. 6 & Art. 9; PECR for electronic marketing)

Lawful Basis for Processing

We rely on these legal grounds:

Art. 6(1)(b) – to perform the contract with you
Art. 6(1)(c) – to comply with legal obligations
Art. 9(2)(f) – necessary for legal claims (special category data)
Art. 6(1)(f) – for our legitimate interests (e.g., service improvement)
Art. 6(1)(a) – where you have given consent, e.g. marketing

Marketing & Your Choices

We might send you updates about our legal services or related news, but only if you’ve agreed to it, or if you’ve used our services before and haven’t opted out.
If you give us clear permission, we may also share your details with trusted partners so they can offer you other services or products, even if they’re not directly related to your legal claim. These might include things like financial services, insurance, or other useful offers. We’ll always ask before we do this, and we’ll only share your details if you say it’s okay.
We’ll never sell your information, and we only work with partners who agree to treat your data with care and respect.
You can change your mind at any time. Just contact us or click the unsubscribe link in any message.
You’ll always have a choice. You can opt out or withdraw your consent at any time by contacting us directly or clicking the unsubscribe link in any message.

(See PECR guidance on electronic marketing consent.)

Sharing Data With Others

Your data may be shared with:

Our legal team and support staff
Barristers, expert witnesses, courts
Insurance providers or litigation funders
Regulators (e.g. ICO, SRA)
IT/cloud service providers under contract
Other law firms or introducers, where necessary and lawful

All third parties are required by contract to protect your data. (UK GDPR: Art. 28 for processors.)

Transfers Outside the UK

If your data is transferred outside the UK or EEA, we make sure it’s safeguarded with:

UK-approved Standard Contractual Clauses
Or transfers to countries with adequacy decisions(UK GDPR Chapter V)

Keeping Your Data Secure

We protect your information with:

Encryption, secure servers, and firewalls
Staff training and confidentiality agreements
Strict access controls and logging
Data breach response procedures

How Long We Keep Your Data

Typically 6 years after case closure (per SRA guidance)
For billing or regulatory purposes, we may retain it longer if necessary
Marketing consents are retained until you opt out

Your Rights

Under UK GDPR, you have the right to:

See a copy of your personal data
Ask us to correct or update it
Request erasure (where no legal obligation prevents this)
Restrict or object to processing (certain legitimate-interest uses)
Ask for your data in a portable format
Withdraw consent at any time
Lodge a complaint with the ICO(www.ico.org.uk)

Please contact us at info@lst.co.uk to exercise any right.

Automated Decision-Making

We do not use automated decision-making to make final decisions about you. Any important decisions related to your legal matter are always reviewed by a qualified member of our team. If this ever changes, we’ll let you know and explain your rights.

Children’s Data

Our services are mainly designed for adults. However, in some legal cases (such as family or consumer claims), we may need to collect information about children. If that happens, we will only do so with the proper consent from a parent, guardian, or legal representative.

Cookies and Similar Technologies

We use cookies and similar tools to help our website work better and to understand how people use it. Some cookies are essential – they keep the site secure and functioning properly. Others help us improve the site or offer you content that’s more relevant.

Types of cookies we use:

Essential cookies – required for basic website features (like security and navigation).
Analytics cookies – help us see how the site is being used.
Functionality cookies – remember your settings and preferences.
Marketing cookies – only used if you give us permission, to show you relevant information on other websites.

You can control or delete cookies anytime through your browser settings. You can also choose which cookies you allow when visiting our website.

Links to Other Sites

Our website may link to other websites that are not governed by this policy. We recommend reviewing their privacy notices before sharing your data.

Business Changes

If LST is sold, merged, or reorganised, your data may be transferred to new ownership under the same protections outlined in this policy.

Changes to This Policy

We may update this notice when laws or our practices change. The “Last updated” date will reflect the latest version. Please check back from time to time.

Contacting Us

If you have questions or wish to exercise your data rights, contact:

Legal Services Today Limited

Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR

Email: info@lst.co.uk

This policy is drafted in accordance with the UK GDPR, the Data Protection Act 2018, and PECR.